Refund policy

Damaged or defective items
If your frame arrives broken or something is missing, email us at hello.tinyprintsstudio@gmail.com within 14 days of delivery with your order number and a photo. We'll send a free replacement or a full refund, your choice. You don't need to return the damaged item.

Change of mind
You can return unused items in their original packaging within 30 days of delivery. Please email us first for return instructions. Return shipping is paid by the customer.

Refunds
Approved refunds are sent back to your original payment method within 5-10 business days.

Questions?
Email hello.tinyprintsstudio@gmail.com and we'll reply within 1 business day, Monday to Friday.