Shipping policy

Shipping Policy

Free US shipping on every order. We currently ship to addresses in the United States only.

Processing time

Each keepsake kit is packed and handed to the carrier within 1–3 business days of your order.

Delivery time

Delivery usually takes 12–20 days from the date you order, about 15 days on average. Your order ships from our fulfillment partner's warehouse overseas, so delivery takes longer than domestic shipping. Carrier delays can happen during busy holiday periods.

Christmas orders

For delivery before December 24, please order by December 4. Orders placed after that date may still arrive in time, but we can't guarantee it.

Tracking

Every order ships with tracking. You'll receive a tracking number by email once your order ships. Tracking may take a few days to show updates after it's issued.

Lost or damaged packages

If your order hasn't arrived within 30 days of ordering, or arrives damaged, email us at hello.tinyprintsstudio@gmail.com with your order number (and a photo if it's damaged). We'll send a replacement or a refund.

Wrong address

Please double-check your shipping address at checkout. If you spot a mistake, email us within 12 hours of ordering and we'll do our best to correct it before it ships.